Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Personal Information: Name, email address, phone number, city, company name, and other details you voluntarily provide through enquiry forms.
• Business Enquiry Information: Information about the products or services you are interested in, such as OMR software, document scanners, online examination platforms, OMR sheet scanning, result processing, and document digitization.
• Technical Information: IP address, browser type, device information, pages visited, and other basic usage information, where collected through server logs or analytics tools.
• Communication Information: Details of enquiries, feedback, or other communications you send to us.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to enquiries and requests for information.
• To provide details about our products, services, and solutions.
• To communicate with customers and prospective clients.
• To improve our website, products, services, and user experience.
• To maintain website security and prevent misuse.
• To comply with applicable legal and regulatory requirements.

We will use your information only for purposes that are consistent with applicable law and this Privacy Policy.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the browsing experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if certain cookies are disabled. Any analytics or advertising cookies, where used, should be disclosed and managed as required by applicable law.

4. Sharing of Information

OMR Solutions does not sell your personal information. We may share information in limited circumstances, including:

• With trusted service providers who help us operate our website or respond to enquiries.
• When sharing is necessary to provide a product or service you have requested.
• When required by applicable law, legal process, or a lawful request from an authorized authority.
• When necessary to protect our rights, website, users, or business operations.

Where appropriate, we take reasonable steps to ensure that third parties handle personal information responsibly.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, respond to enquiries, maintain business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to delete it or securely dispose of it, subject to applicable retention requirements.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, products, or services. These external websites operate under their own privacy policies and practices.

We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they access.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, correct inaccurate information, request deletion, or raise concerns about how your information is being used.

To make a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website and business services are intended primarily for organizations, businesses, institutions, and individuals making professional enquiries. We do not knowingly collect personal information directly from children through this website without an appropriate lawful basis or required consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.

Any revised policy will be published on this page along with an updated revision date. We encourage visitors to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact OMR Solutions through the contact details provided on our website.

Website: OMR Solutions

You may also visit our Contact Us page to submit your enquiry.